Return & Exchange Policy.

What is your Return Policy?

Unused and unopened products may be returned within 14 days of receipt for a full refund less the original shipping cost. Customers are responsible for any return shipping costs. Used, opened, and/or final sale items cannot be returned. Pillows, personalized stationery, and framed art prints are final sale, non-refundable, and cannot be returned.

If you wish to return an item that was gifted to you, please contact shop@ramble.gifts.

Once we receive the returned item(s), we will credit your original method of payment excluding non-refundable shipping costs as soon as possible. Please note refunds may take 2-3 weeks to process and show on your account due to varying processing times between payment providers.

How do I return an item?

1. Make sure that your order qualifies — Unused and unopened products may be returned within 14 days of receipt. Pillows, personalized orders, framed art prints, and items marked final sale are not eligible for returns.
2. If the item you wish to return qualifies — Please contact us at shop@ramble.gifts with your details and someone from our team will reach out with instructions on where to ship your return.
3. Await credit — Once we receive the returned item(s), we will credit your original method of payment excluding non-refundable shipping costs as soon as possible. Please note refunds may take up to ten business days to show on your account due to varying processing times between payment providers. If for any reason you do not receive the credited amount within that time frame, please feel free to contact shop@ramble.gifts.

Do you offer exchanges?

We do not offer exchanges at this time, but we will always try to be as accommodating as we can. Please feel free to contact shop@ramble.gifts.